Digital Transformation of Service Systems, Proffesional Training


Hector High School

Start Date:

End Date:

Type

Professional training

Location

Hector

United States

Start Date:

End Date:

Location

United States

Hector

Type

Professional training


The primary objective of the course is to enable participants to play a vital role at the intersection of technical and business issues, being able to bridge the gap between company’s customers and end users, Line-of-Business experts and IT experts.

In doing so, they shall understand that digital service systems transcend mere technological artifacts but constitute complex socio-technical phenomena.

 

The participants

  • understand key concepts and implications of digital transformation

  • explore opportunities of information technologies to enable holistic digital business transformation

  • recognize key characteristics of information technologies used in globally operating enterprises

  • learn core stages of digital transformation processes

  • master important concepts to successfully execute digital transformations

 

Course Topics

  • Introduction to digital transformations

  • Digital service systems

  • Nature, role, and potentials of digital technologies