Essential Job Functions: • Build and install software images, prepare, deploy and repair computers, tablets, network devices and phones. • Support printing, digital imaging and telecomm services • Maintain inventory of equipment through check-in/check-out procedures • Support connectivity of network peripherals, including assistance in implementation of new instrumentation or curricular electronics • Support audio and visual media requests through set-up and recording events and course activities • Support media technology in classrooms, learning spaces, resident halls and other campus spaces • Provide technical support for campus customers via telephone, web, e-mail and in-person contact methods • Participate in research, analysis, proposals and implementations of solutions to improve business processes and functions • Demonstrate and reflect an understanding of and commitment to the mission and core values of Carlow University and the Sisters of Mercy. The intent of this list of primary duties is to provide a representative summary of the major duties and responsibilities of this job. Incumbents perform other related duties assigned. Specific duties and responsibilities may vary based upon departmental needs.