Partner with Global and Regional eCommerce teams and customer service teams to translate ecommerce and customer service business strategy into technology solutions.
Provide technology vision and leadership to global digital team and project teams to ensure company is delivering high quality digital experiences.
Provide strong functional leadership to a team of developers through subject matter expertise, technology vision and code reviews/guidance.
Keep up with the fast-evolving ecommerce and customer service technologies and industry trends and make recommendation on new products or solution sets that adds value to the ecommerce business.
Provide guidance and oversight to development teams to ensure SDLC process is followed and the solution that is delivered is on-time, on-budget, and meets business objectives.
Encourage and mentor team members to maximize their abilities.
Work with business managers and other technology peers and team members to design advanced technical solutions to solve key business opportunities and build appropriate roadmaps.
Work with PMO and architecture group to evolve and optimize development methodology processes Drive efficiencies in the development organization through the use of tools, processes and effective resource management.
Participate in selection and management of external resources.
Ensure team compliance with development, security and other corporate policies and procedures.
Accountable for overall architecture that includes Salesforce Commerce Cloud, Marketing Cloud, Service Cloud, as well as third-party ecommerce technology providers (payment gateways, ratings and reviews provider, subscription services, etc.)
Corporate / senior
Stanford , United States