At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.
The eCommerce Application Analyst is responsible for interacting with business users and to support and maintain the eCommerce Application. This position will be responsible for gathering requirements, testing changes and coordinating software change releases. This position will be also be responsible for day-to-day support, coordinating implementations, arranging upgrades, creating policies and procedures, educating users and expanding eCommerce capabilities throughout the enterprise.
STERIS eCommerce Application is integrated with other STERIS applications. This position will be involved in supporting these integrations from a functional perspective. Interaction with business users and building trusted relationships will be important for this position. The position also requires staying abreast with changes in technology. Participation in team and / or project meetings, to schedule work and discuss status, will be required.
Business Analysis (50%)
Works with stakeholders to define requirements and to create functional specification documents
Works with business users, IT staff and vendors to analyze and schedule upgrades and enhancements
Maintains software and project documentation with a high degree of professionalism
Tests application modification prior to implementation
Maintain standardization and documentation of technology and processes.
Develops and implements training plans to support applications as required.
Application Support (50%)
Provide technical support and maintenance of I.T. systems.
Troubleshoot and resolve reported application problems.
Provide escalation support for System Administrators.
Stays current on applicable eCommerce and related technologies.
Performs other duties as required
Bachelor's Degree in Information Systems or Computer Science
3+ years of experience in Software Development Life Cycle methodologies
1+ years of experience gathering business requirements
1+ years of experience in supporting eCommerce applications. IBM WebSphere commerce application experience is preferred
Experience supporting multi-user commercial off-the-shelf applications
Experience with supporting mobile responsive applications
Experience in APIs, Web Services, Java is a plus
Experience in development in any programming language, preferably Java is preferred
Outstanding verbal, written and visual presentation skills.
Strong Analytical problem-solving skills.
Ability to work semi-independently with frequent manager guidance and mentoring.
Ability and willingness to work effectively on a team.
STERIS is a $2B+, publicly traded (NYSE: STE) organization with approximately 12,000 associates worldwide and operates in more than 100 countries.
If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.
STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.
Mid-level industry position
Mentor , United States